![]() ![]() The senior nurse explains that she has been away and that the manager is off sick. She is asked by the registrar, who wants to know who is in charge, why this order was not followed through. A senior nurse (who just returned from leave today) enters the space. The nurse leaves the bedside to check with ward staff who worked on the previous day. Registrar asks nurse (doing an extra shift from a different ward) whether the social worker had seen the patient as discussed in a grand round. Table 2 The key themes emerging from interviews and observations normal text denotes observation notes, italics denotes quotes from participants Theme 1 Process driven overlapping and shared roles and responsibilities
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